FAQ

At the moment we are shipping throughout the USA, Mexico and Europe. Reach out to us to learn more about shipping to your specific location.

We do accept returns. You can return unopened items/unused goods in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange. 

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at: marketing@sabinasmexico.com

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to goods during shipment. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

It should appear in approximately 5-7 business days, depending on your bank or financial institution.

Yes! We can't wait to share discounts and resources with you. Scroll to the bottom of the website to Subcribe.

Yes, reach out to our team at marketing@sabinasmexico.com to learn more. You can also click on "Customize" at the top of the website to view the options that we offer.

Option 1. Use your tounge to lick and wet the pre-roll. Let it sit for 5 minutes or until it dries.
Option 2. Dampen a napkin with water and wrap it around the pre-roll for a minute so that it absorbs the water. Remove and let sit for 5 minutes or until it dries.
Option 3. Use steam from a hot shower to rehydrate the dry rolls.

No, we do not use toxic chemicals. Our product is natural, safe and organic. All of our rolls pass the tests for chemicals, pesticides, mold, and heavy metals.

We move quick! Send us an e mail and we will get back to you right away. Feel free to share your needs and a contact number as well. Email us at marketing@sabinasmexico.com

We are always interested in new talent! Send your resume, your desired role and why you should be considered to marketing@sabinas.com. If we feel you can be a good fit, we will be in touch. Make sure to check out our careers tab at www.sabinasmexico.com

Yes, all rolls are vegan and gluten-free.

Unfortunately, we don't give out free products. We do have a lot of affordable options on our website. If you need a sample prior to placing your order, email us at marketing@sabinasmexico.com with your business details for consideration.

Feel free to create any content you would like. Make sure to tag us for a chance to get reposted in our Instagram stories.

It can be stored up to a year. Just remember to hydrate it prior to use.

The banana pre-roll leaf is slow burning. Resulting in a much purer, cleaner natural taste. The corn filter helps for a super smooth hit.

Sabina’s are natural banana leafs dried by the rays of the sun. The corn filter pre rolls each hand rolled by an artisan to be packed in our cardboard package which degrades in less than 2 years. All of our products are natural, vegan and gluten free.

Sabinas is made out of banana leaves and a corn filter sourced and produced in the Caribbean of Mexico.

We got you! Sabina’s are already rolled ready to pack.

The corn filter is great for a smoother hit.

Store in a dry, dark cool place. Due to the nature of the banana leaf you will be able to hydrate your Sabina’s even after a long period of storage.

Yes, we do our best to create content by learning from your needs, comments and feedback. If you want a specific FAQ send us an email for consideration. We love to hear your voice. Email us at marketing@sabinasmexico.com